Terms of Service - updated 4-5-21
Important - Refunds are in Store Credit Only
My terms are simple! I am a very honest person, who will bend over backwards to make your purchase as smooth and enjoyable as possible. I ask that you in turn, are honest with me! I require notification within one hour of receiving the shipment of live snakes, if you choose to have it delivered to your door. Do this and I will guarantee the animal for 72 hours. Contact me within 72 hours, at which time you can return the animal for a full refund of the cost of the animal as store credit for any reason. Even if you just don't like the looks of it! After 72 hours the sale is final. The cost of shipping the animal back will not be refunded in full, but I will share 1/2 of the cost of shipping only, and only when paying full advertised price. I will not share the cost of any other expense such as fuel to drive to the station, or repackaging, etc. You should be able to use the same box you received it in, so don't destroy it. That's better than any offer I've seen anywhere! Communication is of the utmost importance! If I don't hear from you I can't know what's going on, and the guarantee is void.
Shipping will be done with either Fed Ex, or UPS if available. I highly recommend you have your snakes delivered to your nearest Fed Ex full service location. This reduces risk to your snake, by avoiding the delivery van which may make many stops sometimes in extreme weather before reaching your home. I have all my snakes delivered to my Fed Ex station, and my snakes are there at 9am when the doors open. I will always try to keep the shipping costs as low as I possibly can, in order to keep the sales within reason. I will not add box fees or handling fees. I may even pay a portion or all of the shipping with larger orders. So the more you buy, the more you save. Shipping will be done from Tuesdays, and Wednesdays. I do not like shipping on Thursdays for a Friday delivery because shipments do get held up on rare occasions, and that would mean your snake will sit in a warehouse until Monday, and you would get it Tuesday!
If you notify me that you definitely want a snake being offered for sale, I normally give you 24 hours to make the payment via Paypal. If you are paying by Money Order contact me, and a time limit will be set for each purchase individually, taking into consideration weekends and Holidays. My email and Paypal address is a153fish@aol.com
Note* Be sure to check your spam folders if you don't get a response from me. I check my email thru out the night while at work, and usually answer by 10:00am eastern time! Occasionally I may be running later, but very seldom.
In the unlikelihood of an animal perishing during transport please take pics of the snakes both on their belly, and on their backs. This is your proof to me that they arrived dead.
I will refund the full amount of the snakes as store credit. No cash will be refunded. We both take a risk when shipping live animals, so if you are not ok with store credit then buy from someone else.
Store credit means that you have credit for the amount of the snakes towards anything else that I may have available at the time, or towards replacement animals in the next breeding season. I usually will go out of my way to make my customers happy in the event of any problems, by giving them first pick of the future clutches, or even adding an upgrade. I try to make everyone happy.
Shipping will be done with either Fed Ex, or UPS if available. I highly recommend you have your snakes delivered to your nearest Fed Ex full service location. This reduces risk to your snake, by avoiding the delivery van which may make many stops sometimes in extreme weather before reaching your home. I have all my snakes delivered to my Fed Ex station, and my snakes are there at 9am when the doors open. I will always try to keep the shipping costs as low as I possibly can, in order to keep the sales within reason. I will not add box fees or handling fees. I may even pay a portion or all of the shipping with larger orders. So the more you buy, the more you save. Shipping will be done from Tuesdays, and Wednesdays. I do not like shipping on Thursdays for a Friday delivery because shipments do get held up on rare occasions, and that would mean your snake will sit in a warehouse until Monday, and you would get it Tuesday!
If you notify me that you definitely want a snake being offered for sale, I normally give you 24 hours to make the payment via Paypal. If you are paying by Money Order contact me, and a time limit will be set for each purchase individually, taking into consideration weekends and Holidays. My email and Paypal address is a153fish@aol.com
Note* Be sure to check your spam folders if you don't get a response from me. I check my email thru out the night while at work, and usually answer by 10:00am eastern time! Occasionally I may be running later, but very seldom.
In the unlikelihood of an animal perishing during transport please take pics of the snakes both on their belly, and on their backs. This is your proof to me that they arrived dead.
I will refund the full amount of the snakes as store credit. No cash will be refunded. We both take a risk when shipping live animals, so if you are not ok with store credit then buy from someone else.
Store credit means that you have credit for the amount of the snakes towards anything else that I may have available at the time, or towards replacement animals in the next breeding season. I usually will go out of my way to make my customers happy in the event of any problems, by giving them first pick of the future clutches, or even adding an upgrade. I try to make everyone happy.